Salesforce consulting services are focused on helping your business optimise your sales, marketing and customer service efforts such that you can command maximum ROI from your salesforce implementation. Salesforce as a platform has helped numerous businesses revolutionise their sales and service processes for many years now. Now that Salesforce has come up with so many new products including marketing cloud, e-commerce cloud, customer 360 and many more, it’s almost certain that your business is going to benefit immensely by implementing Salesforce technologies provided that you have the right team to consult you to gain the most out of your Salesforce investment.
It has become more important than ever before to work with the right salesforce consulting partner in order to extract the most value from the platform and transform your business. At NXG Labs, with our many years of expertise in Salesforce, we are rightly positioned to help your business skyrocket by utilising the best that Salesforce has to offer. We provide expert guidance right from implementation to customisation and training to ongoing support.
Below are a few ways in which Salesforce Consulting Service of NXG Labs can help & benefit your small business –
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Salesforce Consulting Services during implementation and customisation:
Our consultants have extensive experience in implementing complex Salesforce systems and can help you set up the system in order to cater to your unique business needs. We can help you choose the right edition of Salesforce in order to save your money and help you set it up perfectly as per your business processes. Not just that, we can also help you customise Salesforce to address challenges in your business that the standard edition of Salesforce may not be able to address out of the box. At an average, our salesforce consulting service has helped small businesses increase their sales revenue by 28%.
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Salesforce training and support as a part of our Salesforce Consulting Plans:
In order to get get the most bang for your buck it’s really important that all of your employees use Salesforce effectively. To ensure this it’s really important that everybody in your team knows Salesforce in and out, but it’s not always the case. Our team of experts can help train your team right from basic navigation to advanced functionalities of Salesforce and make sure that everybody is using the system effectively. We can also provide ongoing support to make sure that your users navigate efficiently through the system and troubleshoot any issues that they may come across.
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Our Salesforce Consulting Services also include Sales and marketing optimisation:
Salesforce is an incredibly powerful tool when it comes to optimising your sales and marketing efforts and thereby impacting the business outcomes. But it’s really important that somebody configures it correctly as per your needs. Our team of expert consultants can help you better track leads and opportunities, automate your marketing campaigns and gain insights into customer behaviour and preferences. This will ultimately lead to better business decision making. In the past, our salesforce consulting service has helped businesses increase their lead conversion rate by upto 30%.
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Integration and Data Management is key to the success of any Salesforce implementation project:
Salesforce can integrate with a wide range of tools and systems but most of the teams that start to use sales force don’t have the necessary expertise to take full advantage of the integration capabilities of salesforce platform. NXG Labs consultants can help you integrate Salesforce system with your existing ERP, marketing automation and customer service tools so that your data flows seamlessly between all of your systems.
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Reporting and analytics is an important part of Salesforce Consulting Services:
An actively used Salesforce system generates tons of valuable data related to sales, service and marketing efforts your teams are putting in. But making sense of this data can be challenging, this is where our teams of expert consultants can pitch in. We can help you utilise the powerful reporting and analytics capabilities of salesforce platform in order to make sense of your data andย drive valuable insights out of it. It will ultimately help you make smart data driven decisions.
At NXG Labs we understand that each business is unique and that is the reason why we take customised approach to our Salesforce consulting services. We understand that every business is at a different maturity level when it comes to internal processes as well as salesforce exposure. Whether it is a completely new implementation of Salesforce or optimising your existing salesforce implementation in order to best utilise the system we are there to help you unlock the full potential of your CRM.
